Shipping & Turnaround Times
Shipping and Production Times
- Our working days are Monday to Friday and do not include bank holidays.
- We aim to disatch same day for orders placed before 4pm. Please allow up to 48 hours however for dribble bibs in size 'Child, Teen or Adult' which will be handmade to order before dispatch. See below for delivery options via Royal Mail.
Amazon Prime
You can order a selection of our dribble bibs, feeding bibs, bib bundles and gift boxes on Amazon prime - please click here to visit our Amazon store.
Shipping Courier - Royal Mail Tracked
Orders will ship via Royal Mail 24 or 48 hour Tracked delivery. All orders will be provided with a tracking link in your order confirmation email. Please refer to this link for up to date delivery information as we will not be able to see any further information that what is shared on this link.
We ship globally to most of the world, with the exception of North America/Canada
- Orders sent outside of the UK will require import duties to be paid by the receiver. International shipping taxes/customs fees are the responsibility of the receiver and rates are set by each country uniquely.
Shipping Courier Costs
- England, Wales, Scotland:
- 48 Hour Tracked - £3.00
- 24 Hour Tracked - £4.00
- Republic of Ireland & Europe
- Royal Mail Tracked delivery - £10 for small orders e.g. 5 bibs or less or £12 for larger orders. Orders will be delivered in approximately 5-7 days.
- Rest of the world (excluding North America)
- Royal Mail Tracked delivery at £12 for small orders (up to 5 bibs) and £19 for larger orders. .
Returns
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If you wish to return any part of your order, it must be in its original packaging, unused/unwashed and returned within 14 days of purchase. Please inform us as soon as possible if you are returning an item and it is advised that you send it with proof of postage or delivery confirmation.
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Please provide order reference numbers with your returned items so that we can process any refunds quickly and report your return to us prior to posting at katie@bibbilyboo.com.
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Unfortunately we cannot refund return postage costs but the value of the item/s at purchase will be returned to the bank account from which the original payment was taken. Payment will be received within 3-7 working days from receipt at our offices, but often much sooner, provided that proof of purchase is confirmed and items are returned fit for resale.
Exchanges
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Should you wish to exchange your order for another size, or item, we are happy to accommodate this request for unused/unworn items. Please send us an email in advance to arrange exchanges and include your order number with the returned goods. Contact email: katie@bibbilyboo.com
Our Returns Guarantee
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We want you to love your products and the BibbilyBoo service, so we offer a full refund for items not meeting expectations if reported within 14 days of purchase.
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If you aren't entirely satisfied with your order please get in touch and we will be more than happy to resolve any issues for you. We are here to help!